FAQ

Our neons are made from high quality LED flex making them different from traditional glass neons.  LED flex is:

Powered by LED lights;

Mounted on an acrylic backboard (in a range of colour and styles)

LED flex neons are more cost-effective, durable, and safer than glass neons, while still providing an incredible impact.

We can create indoor and outdoor neons and offer UV printing to complement your neon!

WITH OUR NEONS YOU WILL RECEIVE:

1 x Clear cord 1-2 metres attached to the sign (depending on the size of the sign)

1 x Adaptor + Transformer (compatible to your country) with a 1-2 metre cord, which connects to the clear cord and plugs into the wall. 

For an additional $25 you can purchase a dimmer & remote

*AUSTRALIA ONLY* all of our Neon’s are supplied with a 12V Australian Standard power plug.

For all other countries we will supply you the right power plug for your country

We have 15 colours to choose from and you can choose to have a jacket on the neon, so it remains coloured even when the neon is switched off. Or, you can choose to leave it uncoloured.

Kingsofneon neon signs include a 18 month warranty which covers all faulty items when used appropriately (indoor neons only).  Outdoor neons include a 6 month warranty.

Kingsofneon custom neons are handmade using your approved design. All kingsofneon signs are handmade and are subject to our strict checking policy.

Hanging your neon sign is really easy!  Kingsofneon neon signs arrive with pre-drilled holes and can be hung on hooks, nails, heavy-duty temporary hooks, or fishing wire (we recommend you knot it correctly!).

On average, a neon sign will weigh between 3-5kg.  KINGSOFNEON signs are safe to transport and easy to install.

Costs vary depending on the state and postcode you’d like your sign shipped to. Please let us know when you’re placing your order and we can provide a quote for shipping.

For non-custom signs, Kingsofneon offer returns and refunds with the following conditions:

All products are unopened and in their original condition;

The return is within 30 Days of purchase;

Shipping costs:

If your sign is faulty Kingsofneon will cover the cost of return shipping. 

If you have changed your mind return shipping is not covered and will be at the cost of the customer.

 Please contact us via email to organise a return.

*Custom neons are not eligible for returns or refund.*